REFUND POLICY

Refund, Cancellation & Legacy Product Return Policy

Mobile Cords provides business-growth services for local service businesses. Mobile Cords previously sold physical consumer products. This policy distinguishes current business-service purchases from historical physical-product orders.

Business Services

The cancellation, renewal, refund, onboarding, usage, and delivery terms displayed on the applicable service page, subscription plan, or checkout confirmation apply to that service.

If you believe you were charged incorrectly or experience a problem with a Mobile Cords service, contact us promptly so that we can review the issue.

Unless otherwise stated on the applicable service page, fees for work that has already been completed, generated, published, delivered, or otherwise performed are not automatically refundable merely because the customer later decides not to use the completed work.

Nothing in this policy limits any refund, cancellation, or other right that cannot legally be waived.

Subscriptions

Subscription services automatically renew according to the billing interval disclosed at checkout until canceled.

Cancellation prevents future renewals. Unless otherwise stated or required by applicable law, cancellation does not retroactively refund a billing period that has already begun or services already performed during that billing period.

Customers may request cancellation through the subscription-management method made available by Mobile Cords or by contacting us.

Legacy Physical-Product Orders

Customers who previously purchased physical products from Mobile Cords may request assistance with an eligible historical order.

For an eligible legacy physical-product purchase, a return may be requested within 30 days after delivery. The product should be unused, in its original condition and packaging, and include its original accessories and components, subject to rights that cannot be waived under applicable law.

For damaged, defective, or incorrect legacy products, contact us with the order number and, when reasonably necessary, photographs of the product, packaging, and shipping label.

Do not send a physical item back before receiving return instructions.

Approved refunds are issued to the original payment method. Financial institutions may require additional processing time after a refund has been issued.

Contact

For refund, cancellation, subscription, or legacy-order assistance, contact Mobile Cords using the contact information provided on our website.

Do not send passwords, complete payment-card information, or other sensitive credentials by email.