Service Delivery & Legacy Order Support
Service Delivery & Legacy Order Support
Mobile Cords is transitioning from physical mobile accessories to business-growth services for local service companies. New Mobile Cords business services are delivered digitally or through the service workflow described on the applicable service page.
Business-service delivery
Delivery timing, onboarding requirements, approvals, recurring-service terms, and any included outputs are stated on the applicable Mobile Cords service page or order confirmation. Digital services are not shipped by a parcel carrier unless a specific offer expressly states otherwise.
Legacy physical-product orders
If you previously purchased a physical Mobile Cords product, your existing order remains supported under the fulfillment and delivery terms that applied to that order. Tracking information, when available, is sent to the email used at checkout. Carrier, customs, weather, address, and other delivery conditions can affect arrival times.
Help with an existing legacy order
Email support@mobilecords.com with your order number, checkout email, and a short description of the issue. Do not send payment credentials by email.
For current services, see Business Services or How Mobile Cords Works.